This place is a rib off. Took my car in because I had a coupon. I even had an appt, but the still made me sit and wait 20 min. When finish, you would not believe all the things "they" found wrong with my car! I took it into Honda, and low and behold None of the items on Fletcher's list needed to be replaced! Horrible! Guess since I was a female, they were trying to take advantage of me. When it comes to cars, why do think it's only a mans world out there????