Dave is perhaps the most genuinely GOOD owner that I've encountered in the auto repair business. I had a '98 high-mileage vehicle (180k) that wasn't passing emissions. Brought it here after I found out that one of the codes was related to transmission. From the moment I brought in the vehicle, the staff and Dave treated me with the utmost respect. Dave thoroughly checked everything, discovered that it was a problem with the computer in the vehicle, and then spent a good deal of time and effort calling around to various junk yards for a replacement (a new one from Lexus would have cost upwards of $2,000). When that effort failed (at finding a properly-functioning used computer appropriate for my vehicle), Dave gave me his most sincere, honest opinion that there was nothing else I could realistically do to save the car. This was obviously a disappointment to hear, but Dave very generously did not charge me a DIME for the entire affair. Not even for the initial diagnostics. But that wasn't all: he wrote up a very detailed report explaining the computer problem so that I might apply for a waiver from the state for the emissions test. Not sure if this will succeed - I'll find out soon enough - but he did NOT have to do this, yet he did so anyway. I'm baffled a bit actually. So... in short, I cannot recommend these guys enough.