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  • Prompt seating for a busy Saturday night. Our waiter was slow to greet but eventually showed up. Rushed our drink order. We had to wave him back to order our appetizer, pepperoni rolls. He returned with drinks and we placed our order. Moscow Mule was pretty good. Waiter returned 15 or so minutes later promised food was on its way out. 10 minutes later our drinks were gone flagged waiter again and asked where appetizer was, waiter said he would check. Minutes later our dishes arrived, never received appetizer. The waiter was very apologetic but blamed "system" he offered to remove from bill and/or box to go. Im not interested at this point. Chicken parmigiana dish was good, crisp and fresh, however it comes with a small portion of pasta. Waited again awhile for our check while a manager removed the appetizer from our bill. Would have felt better if the manager had acknowledged our bad experience, no one ever checked with us. Food was good but the service was a fail. 1-2-3-4-5! staff greeted us at the front as we exited and told us goodnight. Too late. Where were these people when I needed my appetizer?
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