If only yelp offered negative star ratings. In need of a new cordless phone I stopped in a local Radio Shack. You would have thought it was crack the way two employees pushed the Philips cordless on me hard saying that is was the cream of the crop, that I would never experience interference between this phone and other signals, yadda, yadda, yadda. I didn't have time to do my usual two months and 12 days of research so I went for it. It turned out to be a terrible purchase. We had the phone a few weeks before hooking it up, immediately experienced problems with...wait for it...interference, and struggled with it for about two weeks before attempting to return it. This time around Mr. and Mrs. Helpful Radio Shack Employee were not so much so, refusing to take it back b/c it was past 30 days. (Did I mention it had only been out of the box two weeks at this point??) Really awful customer service. A plus? Battery chains are a dime a dozen.