The food is delicious and healthy BUT expensive and the portions are not big. The service is not very desirable. The problem is that they have a bunch of people working there - management included and yet if they see someone waiting for a table, menu or to be served at the bar - they do not always notice you, make eye contact, say hello or even address your service for a lengthy period of time. I was there today and there was at least 5 staff members - including the manager surrounding us at the bar busily pouring small cider tasters and completely ignoring the 4 of us wanting a menu or to even order our lunch. After 10-15 mins we left.. no one cared.. they couldn't be bothered.. it wasn't that they were too busy to notice, it was that they just didn't care - which is sad. This place has so much potential - but they are disorganized and lack proper customer service. One of their friends arrived with kids and they were serviced right away.. i don't intend on going back.