I want to start by saying this... there is always an assigned cashier to the self-checkout lane in any smiths
Today at this location on Flamingo, it was "Jennifer." If a machine gets stuck for whatever reason, they are right on top of it.
I left my $20 for my cash back in the machine, came back 10 minutes later and "Jennifer" claims no one turned it in to her. She is a liar. The machine would still be out of order if she never removed the $20 from it.
This happened to me at a smiths in centennial before and as soon as I ran back in, the self check cashier had my cash back money wrapped in a receipt waiting to hand it to me. BECAUSE THEY ARE ALWAYS RIGHT ON TOP OF IT.
Needless to say at this flamingo location, the cashier Jennifer took my $20 right off of the machine, set the machine back to functional and went on with her day.
This is disgusting, I'll never go to this smiths again and I'll post this review on every review app I can find. Jennifer is a thief whether they want to admit it or not.