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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • We waited half an hour before someone even came to the front desk. Finally the manager doug made an appearance and he was extremely rude. Our tire was still under warranty but the guy in the back said the tire shouldn't be patched because of where it was damaged. Doug goes back there and makes the guy patch the tire anyway. Doug had a million excuses for everything, he talked trash about and blamed the other employees, the system they use, they way this location is run (I was under the impression the manager himself would be responsible for some of these) he then refuses to print out the invoice I requested. I would be skeptical of the 5 star reviews because there were 2 people in before us and they tried to warn us about how bad this place really is, thinking we may be new customers. It's amazing the amount of BS that the manager himself will spew off in order to avoid honoring the warranty. If you have similar experiences you investigate this issue further, escalate as much as possible since they are authorized dealers of certain tires. If you also have problems with the rude manager, tell the corporate office.
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