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| - I won't say that this shop is dishonest because I don't feel the need to prove that.......at the least, they're 'shady'.
I had this Sun Devil shop do an oil and filter change for me. I picked up my '05 Honda Civic after the service was done and drove the 2 miles home. Immediately after parking the car at home, I checked the oil to verify that the oil had been filled to the proper level and that it was 'clean' as one would expect immediately after an oil change.
When I took a look at the oil on the dipstick I saw that the oil was filled to the correct level, but that the oil was somewhat dark and not 'clean' as it should be IMMEDIATELY following an oil change.....in other words, the oil was dirty.
I called 'George', the employee i had dealt with, and presumable manager at the shop, and asked him what would account for the oil being dirty immediately after the oil change.
George told me that the only thing that would cause the oil to be dirty was that, "if it had been a long time since the last oil change, dirty deposits in the engine would cause the oil to become dirty", even after having only driven the car two miles!! I said, "Oh,", thanked him and hung up.
Now the fact of the matter is, is that there is no valid reason for the oil not to be clean immediately after an oil change. The only thing that will cause the oil to be dark/dirty is if dirty oil was added ...........or if all the dirty oil was not removed from the engine during the oil chnage and/or .......the old oil filter was not removed.
What I feel sure that Sun Devil did in this case was to only change my oil and not change the filter, too. If the oil filter is not changed with an oil change, about a quart of dirty oil is left in the filter and thus does not get changed. Then, when the engine runs, the dirty oil from the unchanged old oil filter mixes with the new oil........and contaminates the new oil thus making the oil dark/dirty IMMEDIATELY AFTER THE OIL CHANGE. You also don't get the benefit of a new oil filter.
When I picked up my Honda, George also tried to talk me into having my timing belt/chain replaced. He told me that for my specific car, I was risking having major engine problems if I didn't have the replacement done soon. The fact of the matter is, is that my Honda Owner's Manual says that the timing belt/chain is not scheduled for replacement until 110K miles..........at that time, it only had 74K miles it.
Now as I've already said, I'm not calling this Sun Devil shop crooked, I'm merely pointing out what my experience with them was.
I would suggest that you stay far away from Sun Devil!!!!
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