I really want to decrease my rating to 3 stars for the really sassy receptionist, but alas, my eyebrows come out really nicely shaped every time no matter which stylist. Maybe I am really sensitive to a person's tone of voice, but every time I check in with the receptionist, she has this attitude as if I am inconveniencing her. =(
Conclusion: Don't expect friendly reception but do expect your brows to be polished and cleaned up when you walk out.