Roger has been doing my hair for last 20yrs (even when he was in hair school). He understand hair. His ability to understand the way color affects hair is incredible. He really listens to your needs, understands your hair is apart of your personality. I'm so impressed with what he can do with color!!!! He has taken my gray hair and turned it into Jennifer Aniston blonde, we've also done JLO caramel/gold. Long hair, short hair. Now I'm gearing up for a funky pastel color. Maybe next time (he's awesome at that too!!!)