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| - I've eaten at the buffet here before many years ago, but never stayed here. In July, I booked 2 rooms 1 room with a King Bed and 1 room with 2 Queen Beds for our stay in September. When I went to check-in, the lady at reception said that I had 2 rooms with a King bed (uh, that's not right.) I showed her my receipts and said one of them was for 2 Queens. She asked if it were okay to switch that room to a 1 King instead, but we would get one of the renovated King Luxury Suites.
She said one of the rooms was ready and gave us the key, but the second room was not and we should come back to the Key/Mail line which would be shorter. Long story short, we came back at the time she told us and the room was STILL not ready. We finally got our keys at the end.
I have to admit, our room was BIG and roomy with desk, couch, coffee table. The bathroom even had a stool and vanity. The "new design" was "groovy". LOL. The room itself was not really my style. They didn't upgrade everything, mostly just the carpet, bedding and art. There was a tiny fridge underneath the T.V., but there was no coffee machine nor microwave.
They didn't have a lot of good food choices inside the Rio. We ate at the buffet the first day and it was terrible. Not like how I remembered at all. The dim sum restaurant across from it would have been a better option. Oh well.
The Rio also offers shuttle service to Bally's and Harrah's. We took the shuttle once to walk around the strip.
The front desk informed us that we could go to Starbucks and were allowed $9.00 per person daily. We should just charge it back to our room and it would be no cost to us. Well, when we checked out 2 days later, I saw the Starbucks charges on my bill. We called the front desk and asked about it and they said that it was not included. *sigh!* I think they meant it for the OTHER room we book for my sister-in-law.
Overall, just an okay stay. Not my favorite hotel in Las Vegas.
103/100 Reviews for 2016
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