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  • I was recommended to Chandler Air by a friend who had had good luck with them. She probably doesn't realize she was ripped off. Dave came out on a Friday and did an inspection. He found a problem with the ducts that would cost me up to $450 to repair. He said he wouldn't be able to do the work (not his job) and that it would probably be done by the installers. I called the company after he left to set up an appointment. I was told they wouldn't be able to do that until Dave's paperwork was back in the office. It was a holiday weekend so they wouldn't see it until Tuesday. So I waited to hear from them and when it got to Thursday and I still hadn't heard from them, I called again. I was told again that they would call me. The girl on the phone doesn't sound like she knows anything about a/c. I have a problem with companies that don't really want my business so I called another company and made an appointment with them to do the work. I finally got a call on the following Tuesday afternoon from Chandler Air and was told the installers would be out the following morning. I don't know about the rest of the world but I work for a living and less than 24 hours notice is not an appointment, and certainly not one that I can keep if I want to keep my job. This was a voice mail I had received (I was working when they called and do not answer personal calls on work time) and sure enough, by the time I left work, there was another voice mail from someone else at the company and she sounded peeved that I hadn't called back yet. Well, I wanted to see how this would play out so I didn't call back, and sure enough on Wednesday morning, I had another voice mail from the second caller and she sounded totally ticked that not only had I not called back but now I've missed the appointment! The best part is the second a/c company is actually honest and didn't find any problem with my a/c that would cost $450 to repair. In fact, he said if I really wanted to do something about it, I could do it myself, proceeded to tell me how, and saved me from being ripped off by Chandler Air. Whatever you do, DO NOT CALL CHANDLER AIR FOR ANYTHING.
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