I don't want to hate on Five Guys, I really don't. Maybe I'm jaded. (See my other review from the State Street location and their sub-par customer service.) I was SO excited when this east side Five Guys opened up. It's not far from my work or my home, so I thought, "great! Another lunch-time option in the 'hood!"
First order, placed online, for a specific pick-up time, was received but never made. So that is not a good start. Staff was not overly apologetic about this mistake, and the added 15 min wait either. I understand they are a new store, but come on.
The burger was greasy, that's expected of Five Guys. The fries were mushy. Just overall very.. meh. With Culvers also right down the street, FG really needs to step up their game.