First off I would like to say I'm not one to leave bad reviews but I have been to many foot reflexology spas around the valley and I'm the first to always give them positive praise over traditional massage. I made my appointment for 7:30 PM for 1 1/2 hour massage for $60 for two people. I was a little behind with my appointment and the spot called me at 7:37 PM I was in the door by 7:38 PM and my massage started at 7:40 PM. The massage itself was mediocre at best, it was a lot of repetitive mild effort work. My friends masseuse was in addition to not putting a lot of effort was receiving multiple text messages and would stop and was responding while in the middle of massaging.they finished our massage at 9 PM on the dot and I said thank you for my massage got dressed looked at the time and realized that they had shorted us each 10 minutes. Now I do realize I was 10 minutes late and they do close at nine but either don't charge me for 20 minutes that we didn't get out of our massages or if you refuse to work past 9 o'clock inform us- "due to your lateness we are only able to offer you a one hour massage" When I brought it to the attention of the masseuse he started arguing with me that "it was only five minutes and we close at 9 and if it that big deal, sit in sample chair and I give you five minutes more" but by this time we knew that five minutes of an un-relaxing massage was pointless so we declined and just left I mean after all that already closed at nine. Just extremely disappointed with my experience and unfortunately it was my friend first time at one of the spas so I was really sad that this was his first experience. Definitely do a little research and find a good spa, they do exist.