"Light of death" check engine light came on this morning. Air conditioner went out, brakes, power steering followed. With three kids in the car I pulled into Larry Miller Toyota and hopped in the service line. The only person who came up to me was the nice man who arranges shuttle services.
He finally was able to grab a female employee who - after several painstakingly slow attempts to find me in the system (which she couldn't) and then trying to find "someone to help" (I stupidly assumed that was her job - was informed, "Dean Anderson will try and help you out when he can. But right now he has a customer and customers have priority."
"I'll go somewhere where they are interested in making new customers. I hope I make it!" was my response.
To think, I saw myself driving out in a new Toyota as I pulled in.
Shame.