I recently went to the salon and showed the stylists exactly what I wanted done. I could tell she was unsure of what to do because she continuously went back to her supervisor to ask for directions even though she ensured me she knew what she was doing.
My hair ended up looking horrible but the staff could not have been more accommodating. They genuinely wanted to do whatever to make me happy with my haircut and color. They told me to come back if I wanted it changed which I did. It still did not look much better but I appreciated them trying to fix it.