This is not gonna be a long review but, this Burger king on Boulder Hwy. never has ice cream cones / shakes half of the time. The last couple of times I went through the drive-thru they always say: "our machine is down" Yea, only when I come in right?? The last time I went they were running a special if you buy a certain burger combo you get a free ice cream cone. So, I asked them about that and they told me "yes you get a free cone"...Ok, I said "if your machine is down, do I get an IOU??" Then there was complete silence...Maybe they didn't know what IOU stands for. Once again.....good ole NON CUSTOMER SERVICE!!!!!!!!! They never respond to complaints or emails. Thanks for NOTHING Burger queen. ( Sure glad Wendy's is just right down the street!! )