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| - This review is specifically for the clinic located in the pharmacy. Let me just say right off the bat that I was thoroughly impressed with the clinic! I happen to be in the middle of relocating to the area from Colorado and I caught a really nasty cold/virus that has been going around (likely as a result of the stress of the move and new job). I didn't go into Walgreens with the intent on going to the clinic but rather I was looking to find something that might help me breath a bit better as I was finding it difficult to take good, deep breaths without hacking my brains out and/or feeling out of breath with even the slightest activity. With that said, I noticed the clinic and thought it would probably be a good idea to be seen if possible. I used their easy registration kiosk/computer to set myself up for a walk in appointment (there are options to schedule an appointment also). There was only one person ahead of me so figured it likely wouldn't take too long and I was right. I waited for about 20 minutes which I thought was totally reasonable for a walk-in. I saw Jenny who is an NP (Nurse Practitioner) and she was awesome! I definitely made the right choice to be seen because my pulse oximetry (Oxygen level) was quite low and Jenny was rightly concerned about that. She immediately gave me a Breathing Treatment and talk about night and day in terms of how I felt. My Oxygen level came up to where it needed to be during the treatment and while obviously I was still sick, I felt much better. Jenny spent a good 30 minutes or so with me and it didn't feel rushed at all (regular Dr might have spent 5-10 min tops). Jenny certainly showed that she cared about my health and I guess I just didn't expect that in the clinic setting. The main reason I am writing this review is because I never really thought about using a clinic like this one before and to be honest, were it not for the fact that I am new to the area, I likely wouldn't have this time but I am sure glad I did!! I wish that I knew about the convenience of this option before and will be singing the praises of this clinic anytime someone I know has an illness that isn't critical or a true emergency. To be clear, do NOT go to this clinic if you think you may be having a heart attack or some other life threatening emergency. GO TO THE ER AT A HOSPITAL IMMEDIATELY!! Also important to note, this office doesn't have the ability to do X-rays or sutures/stitches so you would need to go to the ER or possibly Urgent Care (which is a bit of a bummer and the only reason I rated 4 instead of 5)
To summarize this somewhat lengthy review, for their intended purpose, this clinic is awesome and I will be utilizing them again in the future for basic healthcare needs. Jenny deserves a special shout out for really doing an excellent and taking the necessary time with me and caring about me! I did also receive a call from the manager of the clinic with about 48 hours after my visit. She was checking on me to see how I was doing.
One note, it is awesome that the clinic can transfer prescriptions electronically right to the pharmacy but I will mention to make sure you get what you are supposed to from the pharmacy. The NP specifically prescribed a device that she wanted me to use with the inhaler she prescribed (I saw it written in script) but the pharmacy didn't include it. Luckily before I left the store, I noticed it wasn't there. When I went back to the pharmacy counter, a fairly rude employee (don't know if Tech or Pharmacist) said that the device doesn't come with the medication. I don't know why they would just ignore the instruction and not even speak to me about it. I stated that I needed to get one anyway and a pharmacist then walked over and I believe in an attempt to back up the other guy, stated the device "must be prescribed" and I told him it was, please go back and look at prescription. He did and immediately changed his demeanor and became helpful. He did go out of his way to help find a reasonable option because I had to pay cash for it and I did appreciate that. It was just disappointing that had I not known that I needed it and/or fully understood the PA's instruction on how to take my medications, I would not have gotten the needed device. Anyway, I am NOT factoring this into my review because it has nothing g to do with the clinic.
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