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| - I so wanted to give this place five stars, but after this visit--our first--I'd say three stars is generous.
Tuesday and Thursday nights are Happy Hour all evening which is popular. We came on a Tuesday evening and were pleased that we were seated within two minutes. Our server, Courtney, was friendly and took our order fairly promptly. Then we waited..... And waited.... I know it's busy, but waiting well over a half hour for our food seems excessive. Oh, and by the way, Courtney, if you had bothered to come back and check on us, I would have had another drink--maybe two!
Dinner finally arrives and Courtney disappears again. I immediately noticed that the side of black beans I had ordered had been replaced by refried beans--not a big deal. A minute later, my wife notices that the corn shells she had ordered for her tacos had been replaced by flour ones--and she really did not like them at all. Maybe ten minutes later, we were able to catch Courtney as she walked past our table. We explained the two mistakes on our meals and there was a deafening silence. We waited for her to offer to have my wife's tacos remade, but she just stood there mute. My wife finally asked for a couple corn tortillas which Courtney did bring.
We finished our meal and waited for our bill. And waited.... And waited.... We didn't see Courtney for quite awhile--fifteen or twenty minutes--but were finally able to to flag her down and request our bill. I don't mind a leisurely dinner, but over two hours for some tacos is absurd
I can completely understand mistakes being made now and then, but two mistakes on two dinners is a pretty poor batting average! Even more important, I think, is how those mistakes are handled. To not even offer to remake a wrongly-made meal is unforgivable. We won't be back anytime soon.
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