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  • Worst hotel stay ever. Went to bed the first night only to wake with hundreds of bug bites. Pack up and go to the front desk. Security takes a report and the manager gives me s new room. They also promised to dry clean my bags and clothes. So 30 hours later my clothes arrive. Yep they washed them not dry clean including my suits, slacks, ties, shirts etc then threw them in plastic bags. Most don't even look washed. So now I'm sure these little bugs are coming home with me. Not to mention me having hundreds of bites and swelling on my entire body. Not one call from them to see how I'm doing. BTW. So my skin has been crawling for two days. I've missed the meetings I came here for do to not having any clothes and when I asked if they would compensate me for all the trouble on my room charge. I was told the Hotel/Casino cannot Comp rooms. But if I would like to come back for another stay, they could extend a promotion to me. DO NOT EVER STAY HERE. THEY DO NOT CARE ABOUT THIER GUEST! THERE WAS NEVER ANY CONCERN FORMY WELL BEING AND SAFETY. Worst stay ever and I travel all the time. I'd rather stay in Tijuana than here again.
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