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  • Classic "bait and switch" operations. Both offices I have been to are owned by one dentist-but you have to see other dentists. At first, I went in to see about new dentures as my older ones had broken. Went through all of the usual sales pitches as originally the new dentures would only be $399.00* each-as they so proudly advertise. Of course the bottom tier dentures are just about worthless in function and cosmetic. Ugly and absolutely no warranty. Do yourself a favor and save your hard earned money. I am a Disabled American Veteran and can hardly afford $2,800.00 for new dentures-mind you my old ones still work very well. Pressured into the deluxe, top of the line, 7 years worth of warranty, etc. etc. $2,800.00 later and waiting for an hour or so the process begun. While waiting, the tech took my old dentures and returned the broken one repaired and seemed good as new. If I had known up front that they could be repaired, I would have never allowed myself to be pressured into new fancy dentures. Should have walked out at that point, but had already signed the agreement. Thus begun the nightmare.... After several appointments to try this and try that and adjust this and adjust that-not to mention about 3 weeks of extreme pain from the new glorious dentures, they were finally adjusted to where at least I could eat. 2 days ago, a tooth broke from the upper denture. Unreal. I called the office near me-owned by the same dentist that sold me the glorious new dentures-as they are so happy to have to come in-and was given the run around that I would have to pay $55.00 to have the denture fixed. Now, mind you I bought and paid for the most expensive dentures they have with the 7 year warranty, blah,blah, blah. When it comes time to honor the warranty you will get the run around about having to pay for a visit. Unreal. They also claim a "money back guarantee"..... Good luck with that. I also plan to file a complaint-as I am most sure there are many-about this business called Aspen Dental.
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