My friends & I were all excited to check this place out & I'm sad to say it was disappointing.
My friend & I reserved a table for 9 because we were having a joint birthday party. When three of us arrived exactly on schedule & told them we had made a reservation the hostess seemed clueless about it. When we said the name we booked it under she had a light bulb moment. She seemed super surprised that we had shown up at all. We waited a few minutes for our table to be ready because well.. it wasn't ready for us.
The place is pretty big & it wasn't busy at all considering it was a Saturday night (last night). We finally got our table in the corner next to the DJ who was playing a weird mix of 90's hip hop & some other stuff not remotely Irish pub like. I heard 2 Flogging Molly songs the entire night & then songs like Jenny from the Block by JLo afterwards... so bizarre!
Our table in the corner had zero lighting. Considering we had made a reservation it was really crappy of this place to give us the reject table for a birthday party. We all had to take out our phones as a flashlight to read the menu which was annoying.
Our waiter was a hot mess. We told him we were going to need some time since we were still waiting on our friends & he kept showing up every other minute. When our friends showed up they needed a minute to look at the menu. While chatting we realized it had been about 20 minutes since our friends had arrived & no one had come over to take a drink or food order for them. We had to go over to the bar to ask the bartender to send us someone since we couldn't flag a single waiter down to help us.
Next we asked him to take a group photo of us. He told us to wait because his boss was watching him since we complained about him & he had to clean up our table & another table he was waiting on. I've never heard of a boss who gets mad at waiters for taking a photo for a customer but what really bothered me about that is that it is also unprofessional to make a comment like that when you haven't been doing your job & haven't even apologized to us for being MIA. While cleaning the table he held out his hands for us to pass the finished cups & plates to him. Then he left to "clean up" the other table & never came back to take our photo. We had to keep asking & asking before we finally got him to take our dang photo.
When we were ready to head to our next location we asked for our checks & he put them all on one. When we asked for separate checks he messed them all up & my friends had to give each other cash because we were trying to get to Blue Martini by 10 & didn't have time for him to sort it out so we all sorted it out on our own.
Drinks & food were fine. Irish pub with limited Irish brews though. They had Guinness on tap & one other Irish beer by bottle. Pizza was good, cheap because of Happy Hour but with the awful service I'm not making my way back any time soon. Honestly if the service had been better & if we had been put somewhere with lighting we probably would have had another girls night here.
We were all in good company & celebrating a birthday party so we had a good time but McFadden's really did little to contribute to that.