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  • I first was a customer of Gigi's at the start of the year. I've returned every few weeks since. At the first visit, the worker very sweetly invited us to their upcoming "Frozen" special event when we remarked on all the "Frozen" decor. "Ooh we have this! Ooh we have this too!" We returned for it, waiting out in the cold in a line around the building, reminding ourselves "the cold never bothered me anyway", to meet Elsa, Anna, Olaf, and Kristoff in "Arendelle". To find out the characters were played by Gigi's employees was like a warm hug. We have even since been served by those staff, and I think it shows the quality of the staff at this location that they'd go to this level to please their customers! The "Undercover Boss" episode was soon thereafter. At that time I learned Gigi's is a chain. Having had cupcakes from a few local bakeries before, GIGI's is the only cupcake I have made it a point to have more of. I learned about the swirl from the show. Madison's Gigi's is 100% spot on with the swirl! And the sweetness of the frosting is just right, as well as the frosting to cake ratio. The cake is moist. Every single cupcake we have had has been perfectly baked. The decorations are totes adorbs. There are themes for holidays. Today they had a "Shark Week" themed cupcake my daughter just had to have regardless of the fact she has never seen that! The cupcake just looked unlike any other ever. Its one fun idea after another from here! We are regular's for White Midnight Magic Chocolate Chip & Wedding Cake. You will have PLENTY of choices and will have a challenge to select just one or two! I can't think of a thing Gigi's Madison can do better! 5 stars! Keep up the friendliness, consistency, quality, and engaging themes! +Wide variety, with six standard selections daily + specials! +Gluten free versions! +Cupcake club members earn free cupcakes! +$2 Tuesday!
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