If there was a half star that would be too much. I took my kitty there this morning(Saturday ) with a emergency, he could not urinate. I told the woman at the desk, she looked at me like I was from Mars and asked i had a appt... Seriously I just told her the problem it's a emergency!!!!! She gives me a form to fill out unconcerned about my cat, then she gives me a drop off form so they could call me when he's ready.
I told her I wasn't going to leave him alone and was told "it's Saturday that's how we do it" I took my cat to another hospital. I went there because it was a CAT hospital
And close to my home. I was extremely disappointed in the poor service, attitude and strong urine smell. I hope whoever is in charge of staff reads this and makes some changes asap!!!!!