Went on a Friday at lunch with co-workers. Atmosphere seemed promising. Server came right away even though we were waiting on folks, awesome! Then all down hill from there. Ordered when everyone got there, simple food mind you (burgers/wraps). Order took about 45 mins and it was not busy at all. There were people who arrived after us that got food at the same time...and I am talking 20-30 mins after us. Food was just OK, not bad and not super. Fries were good. I will not be back and sad since it is a purely local joint and not one of the 1000s of chains in the Charlotte-Ballantyne area.