We've been patrons of the Digiplex since we moved to Surprise some 5 years ago. Tonight we came in with a popcorn bag and cup because my husband had been given refills on them before with no issues. Tonight they charged us full price when we have a late movie and their concessions close at 10:45. Then the manager didn't even offer any kind of refund or anything just "that's how it's always been," when it hasn't. Then when my husband went to ask for a refund, the manager took so long with whatever he was doing that we ended up just leaving without any money back. Extremely disappointed with their lack of wanting to help the situation at all.