About a week and a half ago 6/7, I embarked on a trip from southern California to the east coast with my mother. I had recently gotten my air conditioning fixed in my Mazda 3 for the occasion knowing that we'd be driving through several deserts. Leaving without that fixed is just dangerous, right?!
Well, it had been working well for a couple days but, by the time we were on the outskirts of Las Vegas it started to blow 117 degree air at us. I heard one person say that it was the hottest day of the year so far. I called my mazda dealer from socal and they said to bring it to a dealer out there to keep the warranty on the new parts.
SO! I came upon COURTESY Mazda in Henderson. I walked in and told them my story (1:00pm I'm guessing) by this point my temperature gauge was reading 119 degrees. They flat out said No, and that they would not be able to get to it till Monday (6/10). Trying to go anywhere else would have been dangerous at temps like that and the closest dealer CENTENNIAL mazda said the same thing. I even considered driving at night but, that wouldn't have been safe either. That would have forced me to stay in Vegas over the weekend with no air conditioning and probably paying for an expensive hotel.
Luckily, there is a good person there. The woman at the service desk was very helpful in finding us a great shop. They fixed it that day in a matter of hours while, having to order the parts too. He tried to get the parts from COURTESY and they turned out to cost $900 alone. For the parts and labor I payed $700.
!!!BEWARE OF THESE SWINES!!!
You people give American business a bad name.
You should be receiving a package of elephant poop (1 Gallon) from poopsenders any day now, think of it as a metaphor for your shitty service...
Yours truly,
Your very own anti-customer.