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| - I have hired them four times. The first time was average however I gave them a pass as they were learning my space and cleaning requirements. They missed important things like wiping down cabinet doors, wiping down doorknobs and light switches, top of fridge, dusting very obviously spaces etc
The second time I hired them, they were 4 hours late, although they kept texting me saying they would be there soon. I ended up cancelling that service after it it was apparent they would be 4 hours late
Third time I hired them, they did a good job. They showed up on time, cleaned like professionals however it was still apparent the cleaning staff was being trained on my dime
The fourth, and last time, was this week. They sent two people for 2 hours and a third person to join for the last hour. When they left, there were just so many things which were not done correctly; like getting rid of coffee rings on my desk, dusting the tv and tv stand, vacuuming the couch, making my bed correctly, mopping the floors correctly, just seemed a waste of my $210 plus tip.
They don't charge per hour, they charge per job, which should only be reserved for a mature company which actually understands what is involved in completing a job. What they essentially charge is $35/h per person for a very junior team, a nice junior team, but still a junior team.
This company has more to learn if they are attempting to be a premier service
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