I had been seeing April for over a year for haircuts and color and always found her cuts to be too choppy and slightly uneven, but my hair was very long so any mistakes weren't noticeable. That wasn't the case two months ago when I decided to try out a long bob. I've gotten some bad haircuts in my life, but this one was one of the worst! It was, once again, too choppy and uneven with blunt layers. I expressed my displeasure to April and she got very defensive, saying "this was what you wanted". Obviously, I did not request an uneven haircut full of mistakes!
Thankfully, the manager did not charge me for the cut, which I really appreciated. I emailed the manager later on in the week to thank her and explain why I was so unsatisfied, but never received a response. How unprofessional!
I've since left the Madison area and have found a wonderful salon in my new city, but am still growing out the horrendous cut. I do not recommend Rejuvenation for cuts or color (can't comment on other services) - their pricing structure is complicated and overpriced for the level of so-called talent they employ.