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  • I unfortunately ended up here twice in a two week span. The first time I thought I was going to need stitches and they said I'd be fine with dermabond (a much cheaper option) and a splint for two weeks. The second time, I did need stitches. Five of them for one thumb. Both visits the staff was amazingly calm, patient, gentle and understanding. On the first visit, one of the nurses came to re-wrap my thumb professionally until I could be seen by the doctor (about a 45 min wait). On the second visit I knew I was getting stitches and that would involve needles (which really turn my stomach). My wait wasn't very long. I drove myself to the UC with a bleeding gash and was fine through everything up until the numbing needle and stitches. A nurse stood in the room on the opposite side of the procedure and just provided small talk to distract me. It was a nice touch. After both incidents, someone called me later in the day to check on me to see how was doing and if I had any outstanding questions. When I went back to get the stitches out, I was able to schedule online and get a text reminder when my appointment time was coming due. I practically walked right in and was seen in a minute or two. I truly hope I never have to come back here. It's not good when one of the nurses says "I remember you. Weren't you in here just a week or two ago for the same thing?" However, I am confident that I'd get great care if I need it. My only wish is that they'd allow you to make appointments by phone. I couldn't bleed all over my keyboard, let alone type, to schedule something or let them know I was coming in.
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