I can't believe I am even reviewing a McDonalds but it had to be done.
I just went in for an iced nonfat coffee. When I got to the 2nd window the guy handed me the coffee hot. I corrected him politely and said that I ordered it iced. He rolled his eyes and took the coffee back. Next thing I know he hands me an iced cup... With the SAME HOT COFFEE IN IT with melted ice floating around.
Was it really SO MUCH WORK to remake me an iced coffee how I ordered it the right way? When I asked if he had just put ice in the same hot coffee he said "Well it comes out hot anyway." That's a complete lie. He was just too lazy and rude to remake it.
By the time I got home (3 mins away) it was melted, watered down and lukewarm. I called the location and spoke to the "manager" (some lady with broken English) and she kept interrupting me and just telling me to come back and get it the right way.
No thanks, no sense in driving back there and giving them any more business. I will never return here again. That guy should be fired. Horrible customer service!! Stay away!!!