True the ambience is not the best but that's not why you come here. The ordering system would be confusing if you didn't know about it in advance. But just like mandarin wok used to be this food is great! Recently they added a more Americanized menu attached to the main one and the only reason to order from that is they have the option of a smaller portion for less money. Maybe you could get that on the regular menu but it doesn't say and I didn't ask. They give you more rice than you probably need. If you are planning to save some leftovers you might not have any because it is hard to stop eating!