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  • Ok. So............. FIRST visit: Best experience I could have asked for. Deena cut my hair and my son's. I cut off 15 inches and donated it to LOCKS OF LOVE. I was so nervous. I've never had short hair nor ever cut more than a quarter inch for a trim. Usually myself at home. So when I got here, (I was a walk in) I expressed to Deena how nervous and unsure I was. But she made me feel like I've known her for years and I was no longer nervous! 15 inches and I had 100% trust in her. She had great conversation with me, while she cut, and put my mind at ease. She was full of suggestions and happy. I seriously found my FOREVER salon! Tipped $20 I was so happy. (She cut mine and my sons) She even styled it some after she cut it. We both felt special and ecstatic with our new do's!!!!! SECOND visit: I do not know what happened. I asked for a specific cut for my son. She suggested blending better so it would be easier to style, if he didn't style it. So far so good. We went with her suggestion. But she was speechless the entire visit. Didn't chat or say anything to my son, other than "be still". Then came my turn. As usual, (this being my 2nd professional cut in 15+ years) I was somewhat nervous but my nervousness soon vanished with being extremely uncomfortable. I showed her a pic of a cut I liked but wasn't sure if I should go with that. She responded "it's your hair I can't tell you how you should cut it" followed by a giggle. (In the back of my mind I agreed because asking her to chose my hair cut is ridiculous, but to make me feel like an idiot for asking, idk) I decided to just trim it. Honestly I was so uncomfortable I debated walking out. We all have bad days but who wants someone cutting their hair when they are having a bad day? My cut was followed by silence. She then walked to radio to change station saying "ok I need to change this up before I fall asleep" The longer I sat there, the more unwelcome I felt. So to make conversation I asked if they did anything by the fountain for Memorial Day. She again giggles (no clue why she felt the need to laugh every time she spoke to me) and says "I don't know you can problem get online and figure it out" We all have bad days. Maybe today wasn't her day. But I feel like I need to find a new place. Maybe give it another shot???? It was just so night and Day from my 1st visit to this 2nd visit. 1st visit I felt welcomed, calmed, and as she enjoyed cutting my hair, as well as my sons. 2nd visit I was scared to even speak, as every time I did, she would laugh and just give me a look. I did not feel welcomed. I did not feel like she enjoyed cutting hair today. I just felt cold tension. Like I was more of a pain in the butt than a welcomed customer. I'm sad I went there today. I was actually looking forward to seeing Deena and chatting with her and catching up from the last time I was there. But to sit in silence and be scared to speak, just unusual. Again I'm no professional at getting my hair cut, but I felt like, she couldn't cut my hair fast enough so I could get out of her chair. Question is do I give it another chance or find a new salon? My excitement of getting my hair cut today, ended painfully!
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