Panera Bread itself, being a chain is nothing too special. It`s one of the better chains, yes and they do have a lot of choice, but nothing tastes spectacular. It's great for what it is. I'm only giving this particular location 4 stars because of their EXCELLENT service despite it being reallyyy busy. Service is very fast and efficient, yet the staff still remains friendly, patient and even funny! Also lots of seating options (additional seating upstairs). Oh yeah, and I also like that they bring the food to you.
The last time I went, it was particularly busy and I was trying to find a seat with a plug for my laptop, but my food had already come out and 2 of the servers walked around the whole place looking for me lol