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  • I have literally been to every bike shop in this city. If I hear about a bike shop - I have to check it out. It's like a sickness... I know. Just ask my wife. So.... I kinda hate to be a salmon going against the stream on this shop. But my 2nd experience here was awful. There are shops that I love and shops that I dont... but this was the worst. Maybe I set my hopes too high after talking to James. (I am ONLY giving a 2nd star instead of 1 because James was kind. The other dude, unfortunately, ruined it). My first impression was awesome. James was super friendly and showed me their bikes and talked about the custom frame-builders (Capitol and Gringo) they work with. Seemed like just the place I'd like to get to know and test out some sweet custom rides like I was looking for. I was looking for a stainless or Ti whip and not a carbon frame that are all the rage today. James understood. That day, however, I was in my work clothes and not ready to test ride. I was coming back. So I went back... on my bike... proper shoes on..,. chamois under my shorts - ready to ride and buy. I loved that they sell Capitol bikes manufactured just south of here and I was ready to try them out. Nope. Wasn't happening on that day apparently. This time it was a different story all together. Guy behind the counter was smug. He seriously did NOT want to sell a bike to me. It was as if I looked like a guy that had just insulted his sister. The dude wouldn't let me take out any bike that wasn't carbon. Never mind that I was leaving my own sweet bike in the shop - it wasn't like I was gonna ride off with theirs. Bogus. I asked about another sweet ride from Gringo - nope! He claimed it was created by an out of business manufacturer and that "liability reasons" prevented him from letting me ride it. What?!? Then why is it on the sales floor among all the other bikes for sale? Why do you have bikes on the floor... that I can touch... but cant test ride? I wish I hadn't gone on that day. I wish I had a better experience. Terrible. What a putz. Go anyplace but here. You could even go to Bike Authority. Go to Bike Ohio. Go to Century Cycles. From stock to custom - those places treat a customer like a customer.
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