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| - Where to start! This is definitely a restaurant I have been to several times over the course of 2-3 years. And I can tell you that not once have I walked away from this restaurant feeling down or unsatisfied.
The customer service is simple. Because it's the customers who are cooking the food (besides sushi and anything fried), it's not a surprise that the customer service isn't as individualized. The staff is expected to just bring the ingredients, fill your water glasses, and take away the empty plates. And what's great is that if you order too many plates, they will warn you of the consequences and see to it that you take only a third or half of those plates. Besides, it's not over if you finish everything and still want more. You're always welcome to send in a new order slip to them. Just leave it on the table and they'll come pick it up. If the metal grill, on which you cook the meat, seafood, and veggies, gets soiled, a waiter will come around to change it. And you don't even have to ask them to sometimes. Same with the refilling of water. I am aware that some reviewers have had problems with reservations, but when it comes to the actual service of food, there are few to no complaints.
Now onto the exciting part: the meat. For carnivores like me, this is perhaps a restaurant that will have your heart's desires in mind. They serve very juicy and tender meat, that is, if you cook it well enough. They serve a large variety of meat, and you may be able to try all that they offer if you go at dinner time. My favourites are the spare ribs and ox tongue. The chewiness of the latter appeals to me. And spare ribs are very commonly used in Korean BBQ. The only meat I would refrain from is the chicken. It tends to come out very dry and nearly flavourless. Shame, for chicken is one type of food I crave most days.
All the vegetables come out fresh and can be eaten uncooked, but I would highly recommend cooking the mushrooms at least. In fact, I love the mushrooms so much I order at least 3 plates of them. Anyway, at any restaurant offering Korean BBQ, mushrooms are a popular accompaniment. And of course, if you're not too keen on the veggies, there are soups and salads along with non-BBQ dishes, like dumplings and sushi, to choose from. Heck, they even have french fries and popcorn chicken. Yes, you heard me right. French fries.
After all's been said and eaten, you can never go wrong with unlimited ice cream. As I always tell my friends when I go to an all-you-can-eat place, I have a second stomach for ice cream. In my most recent visit, I had 4 bowls of ice cream. Each bowl equals one scoop by the way, so I fortunately did not get brain freeze.
Just be careful of what time you go at and how much they charge you. If you come near the end of the lunch period, you will have to pay the dinner fee, which is higher of course. But at least you'll be offered a larger variety of food.
And sometimes if you come in large groups, your receipt may indicate a slightly different total price from the other receipts, even in the case when everyone has ordered the same things and nothing requiring extra charges.
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