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  • this dealership completely changed my outlook on BMW. My previous experience from a different dealership out of state resulted in frustration and what I felt were bold faced lies about warranty and info disclosed. Bob is the GM for chapman on camelback and he specifically approached me and asked me to give not only BMW another chance but specifically Chapman BMW on Camelback the opportunity to rectify my sour taste about BMW as a whole. in september 2010 I gave in and bought a CPO 2009 BMW M3. The process was not only amazing about the sale but they offered me a higher trade-in value than any other dealership I had considered a car from. It was at this point that I began referring friends and coworkers to Chapman on Camelback and to this point over a dozen of my friends are now loyal BMW owners and have all bought theirs through Chapman on Camelback. In september 2014 I was needing to upgrade from my 2009 m3 and without hesitation I went to Chapman BMW on Camelback and spoke with Bob once again. Within 24 hours I was driving off the lot with my 2015 m4 and couldnt be happier! the experience doesnt just end at the sales level, though. Each time i have needed service completed I am welcomed with open arms, a loaner car, and given honest (and quick) feedback about anything I am in for no matter how large or small. Honest opinion is that if you are in the market for a BMW, used or new, you need to be looking at Chapman on Camelback over any other location in the valley - they are honest, hard working, and will do everything in their power to ensure you have not only the best price out the door but the highest trade value you can expect. 6 out of 5 stars from this repeat client.
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