Margie was so helpful. Our daughters school sent a letter Home saying some kids had lice and then about a week later we find some. We did our best to treat it that night and the next morning but we were still finding some. We did a search online and found the Hair Fairies and that's what they really are!! They worked on her hair for over an hour being thorough and keeping count on the live lice or nits found. Their products smell great and work fantastic! Highly recommend using them to help nip it in the butt!