The staff is unpleasant, the facilities are small and not that great. But here are a few of the things you can expect at the BATHHOUSE:
You'll wait around 15 minutes in the steam room for something to happen sucking in lukewarm moist air (and nothing will happen).
You'll get to see a broken condom sandwiched between glass in the men's (not that hot) tub.
You'll make an appointment which they will have no record of (and you have a receipt for), and they will still bill you for.
Some guy will take pictures of you on his phone.
A huge portion of why I stayed at the Delano was the spa, and honestly, you are better off just going to the spa at Mandalay. The facilities are larger, cleaner, and in better working order. This might have killed my staying at Mandalay / Delano for me as well. I'm a loyal MGM member, but I'm probably going to move onto the Bellagio or the Aria.