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  • I purchased a pair of nice Oxfords for an upcoming occasion. Uncertain about the style of the shoe, Jason, my sales associate, recommended I take the shoes home and pair them with my outfit. If I liked them, keep them. If I didn't, bring them back - no harm no foul. So, that's what I did. I tried them on at home and wasn't completely sold on the style. I waited until after the weekend to return the shoes. Upon trying to return the shoes, I think everything is going great. Right? Wrong. The associate at the customer services desk tells me they can't be returned because a section of the sole had been scratched on the edge. Not the entire sole, just the edge of the sole (a decent pair of dress shoes has a very soft sole all around). I tried to explain, but they pretty much told me there was nothing they could do, and it was my problem. I listened to the shoes salesman, and now I'm paying for it. Long story short, after speaking with another associate, and then the manager, I'm back home with a pair of shoes I don't even want. Their final words of wisdom? Sell the shoes on Craigslist.
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