I took my daughter with few of her friends to this place and they really loved the variety of ice creams there, lots of options to choose from. Price is almost the same as any other ice cream shop you go; they have a small sitting area inside and as the weather was nice, the had a bench at the front door too.
My daughter and friends requested tests for some of the ice creams and the lady there willingly provided them with small spoons.
I cannot say more than this as I did not encounter an issue. The place was also busy with many parents bringing their kids.
As for the opening/closing hours, they advertise 7 days a week till 9 PM and some days they are open till 10:30 I believe.