Here was my experience. I used to top rope in my 20's with friends in Hickely (20 years ago) now I have kids and wanted to introduce them to rock climbing ( they are 8 and 10). I asked some friends on fb which one I should go to and they recommended here. They said you sometimes get an attitude at the other place ( I do not know either way ). I called when they opened got some info on the belay test and such because I have never been to a indoor gym before and it was a 40 minute drive for us. We got there, counter guy was friendly we rented shoes and put our harnesses on and I got my belay test and we where ready to go. I have not heard of an auto belay before which was a plus because I was not planning on really climbing but it was pretty cool and the kids loved it more than me belaying for them ( go figure ). Well anyway the kids want to go all the time and I get to do something I enjoy also. I would definitely recommend to anyone. We stayed from 4pm - 9pm with a break for dinner.. By the way, this is the first review I ever have written