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  • This place has AWFUL customer service. I booked 2 buses from them for my Las Vegas wedding, letting them know I was on a VERY strict time schedule with our officiant and venue. I requested the 2 buses to leave our hotel at 6pm. BOTH buses showed up 20+ minutes after the were supposed to leave our hotel. One decided to drive down the strip in all of the traffic vs taking the interstate adding more issues to our time restrictions. One bus had NO AC. NONE. In 100+ degree weather in September, not exactly acceptable. My wedding was supposed to start at 6pm SHARP, the driver called me 20 minutes before my wedding started and said, "hey, just dropped the passengers off, do you want me to come back and get you now" Um no, because I will be late, so I HAD TO TAKE AN UBER TO MY OWN WEDDING (Don't get me wrong, I'm a huge fan of Uber, but not when I paid $700 for a party bus to take me). On top of that, they overcharged me $150. I called, complained, they did credit my $150 back, but disregarded my MULTIPLE requests to have the additional amount credited back for the buses being late. I didn't request anything for free, only requested the time they were late to not be charged to my card. They have ignored multiple emails and voicemails. There are plenty of limo/party bus services in Las Vegas. Save yourself the stress and use a different company. c
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