This is the only location we have frequented, and it is probably the most inconsistent in their service/offerings.
Sometimes they get my order right, sometimes not, and sometimes absolutely wrong. It's really disappointing when you come here, pay lots of $$ (for soup and sandwiches of all things) and they can't even get your order right.
I love their soups, I think they do them really good. I find their customer service a hit or miss. They don't seem to double check if they don't understand something they just go on and punch the order in. When I request to have something modified, most likely will find that they didn't follow through with it-resulting in going back up and telling them. I like coming here but I'm quite prepared to say something about my order. It is quite costly considering it's a fast food kind of place. Soups are tasty, and their sandwiches are good too. Sadly, they might run out of BREAD. I don't know HOW considering their brand is bread. *sigh
It's a hit or miss, but if you want soup and comfort food I'd come here.