We needed all new appliances as ours were outdated. Ordering was an easy process in the store. Mike was informative and helped us make decisions based on our needs. The delivery set up was a bit of a challenge with dates getting mixed up but when Cory & Chad delivered on 7/8/17 they more than made up for it. Both were great guys that took care of the delivery and made the process a good experience! Kuddos to both of them!