We've done business with this company for 20 years. They have always done what we needed when we needed it. Last week we were getting ready to leave for a mini-vacation and the garage door spring broke. My husband called CGD around 7:00, knowing that they didn't open until 8:00. Rich called back at 7:15. I explained the problem and the timing, he contacted his technician and called me back to let me know that the technician was on his way. The tech looked at the spring...realized he didn't have an appropriate one and let us know that he had to go get it and although it was close, it could be crowded and take a while. The end of the story is that he was back, the door repaired and on his way by 8:30. We were on our way to a nice get-away thanks to Rich and his team. We will always call these guys!