I wasn't going to leave a review, but I am so frustrated and so disappointed! After reading all of these reviews I am beyond let down by my experience and my hair- I hate it! I am new to this area and relied upon Yelp and the reviews to get my hair done. My first mistake. I went into Salon Surreal and spoke with the receptionists and setup a consultation for my hair; they assured me that the stylist was perfect to achieve what I wanted. I went in talked with her and she seemed like she knew what she was doing and was eager to do my hair. That Saturday I went in for my appointment and my hair color turned out awful! She apologized and said I could come in on Thursday and she would fix it at no charge but it probably was because my hair was damaged. If my hair was so damaged, why would you try to do it? Besides my hair isn't that damaged! I was on my way to my appointment Thursday and received a call that she needed to reschedule because she was behind due to a color fix...I finally got my hair somewhat of what I wanted and 1 week later it has washed out! To add insult to injury, my haircut is horrible! The worst $170 I have ever spent!