Seems like it's hit or miss with this place, judging by the previous reviews. But my experience was a good one here. I came in to get an impromptu nostril piercing. I don't know too much about piercings, so the staff was not only extremely friendly but also very knowledgable. I was pierced by Jerry, and he did a great job at calming my nerves, as this was my first non-ear piercing and I was very nervous. It ended up not hurting at all, and there has been minimal soreness thus far. I'm so pleased with how my piercing turned out. They told me to come back in if I had any problems, and when I said I was just in visiting from Michigan, they even recommended a few places in my area. Very professional, clean, friendly, Hot Rod made my first piercing experience fantastic!