My husband and I have gone here multiple times with family and friends and it is always a good experience for what it is - this is a small family owned/ran restuarant...not some crazy big 5 star place, so we don't expect that. What you DO get is an awesome laid back atmosphere with super friendly staff and some delicious rolls. I haven't tried a whole lot other than rolls and their dinner box, so I can't speak for the other stuff. Yes, the service is slow, but we are never in a rush, so it doesn't bother us much. I like the TV's they have up..always seems to spark some convo with our table or even other tables. Try the Amazon roll...no one we have brought has had a bad thing to say about it! ;)