I a loyal monthly customer of you guys on the locations of
Phoenix, AZ - 4720 E Baseline Rd
4720 E Baseline Rd
Phoenix, AZ 85042. Until today I will be canceling my membership with them. I was involve in a car accident inside the car wash, I never taught that could possibly happen but it did it happened to me a 22 week pregnant women, the employee working there gave the front customer bad instructions and the front vehicle got out of track and made the accident happened, not only did he give her bad instructions he walked away and was not supervising for cars to be running how they should have been. I told him that he shouldn't let her go because of what happened and their was damage in my car now, and according to him he told her to wait but the vehicle drove off leaving my car damage and me frighten with a bad back. I got a picture of her license plates when we where inside the car wash and try filling against her insurance but I just found out she hasn't been insured with them for over a year now. This is extremely upsetting because not only did I get terrible customer service this day but I left extremely frighten of taking my car inside the car wash now, and with my car not being able to get fixed and having to visit the doctors more recency right now that I'm pregnant than I should. I don't recommend anyone to go here I wouldn't want anyone to experience what I did.